Agent Registers Employer

Background Information:

Process Name:

Agent Registers Employer

Role:

      Agent

Objective(s):

To register a new Employer for an Unemployment Insurance account as an Agent using the Self-Service Portal.

Before you begin:

      The Agent has an existing SUITS Agent account.

      The Agent is working on behalf of the Employer.

      The Employer does not have a UI account.

What happens next:

      At Employer registration, SUITS generates two messages to the Employer’s account: Agent Employer Assignment, and Employer Registration Successful.

      The Employer Status is “Pending”.

      SUITS sends a work item to the UI agency to review the Power of Attorney (POA) document.

 

How to do it:

#

User Action

System Response

Notes

1. 

Click the Employer Services left navigation menu item from the Home screen.

SUITS displays the Agent Employer Services Maintenance screen.

 

2. 

Click the Register Employer link.

SUITS displays the Employer Registration Wizard screen.

 

 

3. 

Click Next.

SUITS displays the Contact Information screen.

 

4. 

Click the Add button.

SUITS displays the Contact Detail screen.

 

 

      On this screen, enter the name of the person who should be contacted with questions about this account.

 

      Please enter a mailing address rather than a PO Box.

5. 

Select an item from the Contact Type dropdown menu.

 

 

6. 

Enter a First Name.

 

 

7. 

Enter a Last Name.

 

 

8. 

Enter Address Line 1.

 

 

9. 

Enter Address Line 2 (if needed).

 

 

10.

Enter a City.

 

 

11.

Select an item from the State dropdown menu (defaults to South Carolina).

 

 

12.

Enter a Zip Code.

 

 

13.

Select an item from the Country dropdown menu (defaults to United States of America).

 

 

14.

Enter a Telephone Number.

 

 

15.

Enter a Fax (not required).

 

 

16.

Enter an E-mail Address.

 

 

17.

Confirm the E-mail Address.

 

 

18.

Click Next.

SUITS displays the Contact Information screen. The screen displays the contact record you just added.

 

19.

Click the Add button and repeat the Add Contact steps to add another contact.

 

To update the contact, select the checkbox associated with the record you want to modify, and click the Modify button.

20.

Click Next on the Contact Information screen when you are satisfied with the Contact Information.

SUITS displays the Initial Questions screen.

This is Step 2 of the Registration Wizard.

21.

Enter your Federal Employer Identification Number (FEIN). *

*FEIN is required. If you need an FEIN, click the here link.

 

 

22.

Select the Yes or No radio button for the question:  Have you paid or do you anticipate paying wages to individuals, including corporate officers, for services performed in South Carolina?”

If you answered “Yes”, SUITS displays a set of additional questions.

 

 

 

23.

Enter in the Date that work was first performed in South Carolina

 

 

24.

Enter the Date wages were or will first be paid in the state.

 

      Liability is determined by answering “Yes” to at least one of the additional questions prompted when the User selects the Employment Type. The Liability Date is the date of the first wages paid within the year liability was met, but the account is not liable until it meets at least one threshold.

 

      If the Liability Threshold is a future date within the current quarter, the account status is set to “Pending – Future Liability” and the liability status is “In Agency Review.”

 

      If the Liability Threshold is a future date beyond the last day of the current quarter, the account status is set to “Active” and the liability status is set to “Non-Liable Future”. 

 

      What happens if an Employer registers and they have a liability in the past?

25.

Enter the Number of people who are currently being/will be paid for work performed in the State

 

 

26.

Select an item from the Type of Employment dropdown menu.

If you answer Household Domestic, Agricultural, Other, or Non-Profit, SUITS will display additional questions.

 

 

27.

Click Next.

SUITS displays Business Information screen.

This is Step 3 of the Wizard.

28.

Select an item from the Business Entity Type dropdown list in the Employer Information panel.

 

 

29.

Enter the Entity Legal Name.

 

 

30.

Enter Trade or Doing Business As (DBA) Name (not required).

 

 

31.

Enter the Date the business was formed or incorporated in the Formation/Incorporation Information panel.

 

 

32.

Select the State in which the business was formed from the dropdown list. (default is South Carolina).

 

 

33.

Select your Preferred Method of Communication from the dropdown menu.

 

OPTIONS:

      Email.

      Text.

      Mail.

34.

Enter in an Email Address.

 

 

35.

Click Next.

SUITS displays the Additional Business Information screen.

 

36.

Select the Yes or No radio button for the question:   “Is this business registering because the FEIN has changed?”

 

 

37.

Enter the Number of business locations that are currently operating in the State.

 

South Carolina State Government Agency defaults to 0% reimbursable.

38.

Select the appropriate file to upload for the documentation for Governmental Employer.

 

Any .pdf file will satisfy this criteria for demo purposes.

39.

Click the Next button.

SUITS displays the Business Address screen.

This is Step 4 of the Wizard.

40.

Enter the Address where work is performed in the State.

(Address Line 1; Address Line 2, if needed; City, State and Zip; Country; County; Phone; Email; Email Confirmation.)

 

SUITS will be paired with Melissa, an address validation software.

41.

Enter the Legal Address of the business.

 

OR

 

Select the checkbox if the Legal Address is the same as the Address where the work is performed.

The panel collapses upon clicking the checkbox.

 

42.

Enter Mailing Address of the business.

 

OR

 

Select the checkbox if the Mailing Address is the same as either the Address where the work is performed or the Legal Address.

The panel collapses upon clicking the checkbox.

 

43.

Click Next.

SUITS displays the NAICS Classification screen.

This is Step 5 of the Wizard.

44.

Select an item from the 1st Classification dropdown menu that best describes the function of the business.

SUITS populates the options within the 2nd Classification dropdown menu based on your selection from the 1st Classification menu.

 

45.

Select an item from the 2nd Classification dropdown menu that best describes the function of the business.

SUITS populates the options within the 3rd  Classification dropdown menu based on your selection from the 2nd  Classification menu.

 

46.

Repeat the steps and select an option from all the Classification menus.

 

 

47.

Enter the Description of the business in the free-text box.

 

 

48.

Click Next.

SUITS displays the Ownership Information screen.

This is Step 6 of the Wizard.

49.

Click the Add button.

SUITS displays Owner/Officer Detail screen.

 

50.

Select the Owner Type from dropdown

 

 

51.

Enter the First Name of the business Owner.

 

In the event the entity type is Sole Proprietor or LLC – Sole Proprietor, then Ownership Percentage will default to 100% and will be a read-only field.

52.

Enter the Last Name.

 

 

53.

Enter the Social Security Number.

 

 

54.

Select a Job Title from the dropdown in the Additional Information section.

 

 

55.

Enter the Date of Ownership in the Additional Information section.

 

 

56.

Enter the Owner/Officer Residential Address. (Address Line 1, Address Line 2 if needed, City, State, Zip, Country, County.)

 

A Residential Address is required in order for the agency to know where to find/how to communicate with the Business Owner, if needed.

57.

Enter the Telephone Number.

 

 

58.

Click Next.

SUITS displays the Ownership Information screen. The screen displays the contact record you just added.

 

59.

Click the Add button and repeat the steps to add another Owner/Officer.

 

      The following criteria must be met for Ownership:

Ownership percentage must = 100%

Or

3 Owner/Officers must be entered.

 

      To update the owner, select the checkbox associated with the record you want to modify, and click the Modify button.

60.

Click Next on the Ownership Information screen when you are satisfied with the Owner/Officer Information.

SUITS displays the Review and Submit screen.

This is Step 7 of the Wizard.

61.

Read the Written Authorization for UI Representative Details statement (POA).

 

 

62.

Click Select File

SUITS displays your documents folder.

Please upload a copy of the Written Authorization for UI Representative document that was used to establish your relationship with the Agent.

63.

Select the Written Authorization document file.

SUITS uploads your file to the registration application.

      The User will know their file is uploaded when they see their file name under the Select Files button.

 

      The User can only upload one document to the application.

 

      Any .pdf file will work for training and testing purposes

64.

Click on each tab in the Employer Information panel to review the information you have entered.

 

To modify any of the information, click the Edit button within the tab.

65.

Read the Certification of Completeness and Accuracy statement.

 

 

66.

Click the checkbox associated with the Certification of Completeness and Accuracy statement.

 

 

67.

Click the Next button.

SUITS validates the Registration Application and determines liability status.

 

68.

 

SUITS displays the Registration Completed screen.

 

69.

Read all the information on the screen.

This screen displays all Liability Information as well as Employer information

This is a good screen to point out the Print button.

70.

Click the Finish button.

SUITS displays the landing page of the Agent’s account.

      The Agent’s landing page displays their Account Summary. 

 

      To verify the Employer is associated with the Agent, click the Employer Search link on the landing page.

      SUITS displays the Agent Employer Lookup screen.

 

      Use the Criteria panel to search for the Employer you just registered.

      Click the Search button.

      SUITS displays the Employer’s record in the Search Results panel.

      Click the EIN link to navigate to the Employer’s account.

71.

 

      SUITS generates two messages to the Employer’s account:

“Agent Employer Assignment”.

“Employer Registration Successful”.

      Two workflows are created:

“Review Governmental Employer”.

“Review POA”.