Process Name:

Agent Submits a Payment Allocation File and a Payment Using ACH Credit

Role:

•      Agent

Objective(s):

To make to submit a payment file and a payment on an Employer’s UI account using ACH Credit.

Before you begin:

•      The Agent has the authorization to make payments for an Employer.

•      The Agent or the Employer has filed a wage report.

•      SUITS calculated the UI taxes due when the wage report was filed.

•      The Employer now owes a payment to the UI agency.

•      The Agent wants to make a payment on the Employer’s account using ACH Credit.

What happens next:

•      SUITS displays a Payment Confirmation number.

•      SUITS prepares an ACH Credit file .csv file.

1. 

Click the Payments left navigation menu item from the Agent Portal Home screen.

SUITS displays the Agent Payment Function Maintenance screen.

2. 

Click the Make Payments hyperlink.

SUITS displays the Agent Payment Wizard – Amount Due Summary screen.

•      This screen displays the Employers the agent has the authority to make payments for. 

•      Review the grid with the Employer Account ID, Employer Name, and Amount Due.

•      Click on the Employer Account ID link to view the debt details for a client.

3. 

Click the Submit Payment Allocation File radio button.

See Field Definitions.

4. 

Click the Next button.

SUITS displays the Agent Payment Wizard – Payment Allocation screen.

5. 

Click the radio button corresponding to the type of file you would like to download.

See Field Definitions

6. 

Enter Wage Confirmation Number, if needed.

This step is always required if the option for “employers with filed wage reports” was selected by the agent at the beginning of the payment wizard.

7. 

Click the Add button.

8. 

Click the Next button.

SUITS displays the Agent Payment Wizard – Upload Payment screen.

9. 

Click the Download File button.

SUITS downloads the payment allocation file.

SUITS contains instructions for steps 9-12.

10.

Save the file to your computer.

11.

Add an additional column at the end of the file with the allocation amounts.

•      For allocation amounts, include dollar and cents with a decimal.

•      Click the here hyperlink to view the file layout specifications for the payment allocation file.

•      Do not change the layout of the downloaded file other than adding the new column at the end for the allocation amounts.

12.

Click the Upload File button.

SUITS displays your documents folder.

13.

Select the saved payment allocation file.

SUITS displays the file name below the Upload File button.

Your document browser will open. Find document you just edited.

14.

Click Upload button.

SUITS uploads the file to the Payment Wizard.

You will know when SUITS successfully uploads the file when the file name is green and displays a green check mark.

15.

Select a Payment Method from the dropdown menu.

16.

Click the Next button.

SUITS displays the Agent Payment Wizard – ACH Credit Payment Verification screen.

Review the payment details on this screen.

17.

Click the Next button.

SUITS displays the Agent Payment Wizard – ACH Credit Payment Summary screen.

Follow the instructions on this screen:

1. Click on the download button to download the file you will send to the Bank. This file will contain the total ACH Credit payment amount, your agent ID and the ACH Credit confirmation number.

2. Save the file to your computer. This is a .CSV file which can be opened with Excel.

3. Send the file to the Bank with the payment.

4. Print this page for your records.

5. Click Finish to save the payment allocation information.

18.

Click the Download File button.

SUITS downloads the payment file to your computer.

•      This file will contain the total ACH Credit payment amount, your agent ID and the ACH Credit confirmation number.

•      You must print this file and mail it to your bank with your payment.

•      The payment process is not complete until you send this file to the bank.

19.

Click the Print button.

SUITS prints the file.

20.

Click the Finish button.

•      SUITS displays the Agent Portal Home screen.

•      SUITS saves the payment allocation information

SUITS will not display the Payment in Payment History. The agent must send the file to the bank to complete the transaction.