Agent Submits a Payment Allocation File and Payment Using a Credit Card

Background Information:

Process Name:	Agent Submits a Payment Allocation File and Payment Using a Credit Card.
Role:	• Agent
Objective(s):	To make to submit a payment file and a payment on an Employer’s UI account using a Credit Card.
Before you begin:	• The Agent has the authorization to make payments for an Employer. • The Agent or the Employer has filed a wage report. • SUITS calculated the UI taxes due when the wage report was filed. • The Employer now owes a payment to the UI agency. • The Agent wants to make a payment on the Employer’s account using a Credit Card.
What happens next:	• SUITS displays a Payment Confirmation number. • The Payment Status is “Pending” until the listed payment effective date.

How to do it:

#	User Action	System Response	Notes
1.	From the Agent Portal Home screen, click the Payments left navigation menu item.	SUITS displays the Agent Payment Function Maintenance screen.
2.	Click the Make Payments hyperlink.	SUITS displays the Agent Payment Wizard – Amount Due Summary screen.	• This screen displays the Employers the agent has the authority to make payments for. • Review the grid with the Employer Account ID, Employer Name, and Amount Due. • Click on the Employer Account ID link to view the debt details for a client.
3.	Click the Submit Payment Allocation File radio button.		See Field Definitions.
4.	Click the Next button.	SUITS displays the Agent Payment Wizard – Payment Allocation screen.
5.	Click the radio button corresponding to the type of file you would like to download.		See Field Definitions
6.	Enter Wage Confirmation Number, if needed.		This is always required.
7.	Click the Add button.
8.	Select the radio button for the Wage Report Confirmation Number, if added.
9.	Click the Next button.	SUITS displays the Agent Payment Wizard – Upload Payment screen.
10.	Click the Download File button.	SUITS downloads the payment allocation file.	SUITS contains instructions for steps 9-12.
11.	Save the file to your computer.
12.	Add an additional column at the end of the file with the allocation amounts.		• Include dollar and cents with a decimal for allocation amounts. • Click the here hyperlink to view the file layout specifications for the payment allocation file. • Do not change the layout of the downloaded file other than adding the new column at the end for the allocation amounts.
13.	Click the Upload File button.	SUITS displays you documents folder.
14.	Select the saved payment allocation file.	SUITS displays the file name below the Upload File button.
15.	Click Upload button.	SUITS uploads the file to the Payment Wizard.	You will know when SUITS successfully uploads the file when the file name is green and displays a green check mark.
16.	Select a Payment Method from the dropdown menu.
17.	Click the Next button.	SUITS displays the Agent Payment Wizard – Paper Check Payment screen.
18.	Click the Pay by Credit Card button in the Credit Card Payment Verification panel.	SUITS sends user to an outside website, “NIC: the people behind eGovernment”.	There is a surcharge for using a credit card to make a payment, which is reflected in the new total on the right hand side of the screen.
19.	Enter customer information.
20.	Click Next.	The website displays the Payment section.
21.	Enter Payment information.
22.	Click the Next button.	The website displays the confirmation screen.
23.	Click the Submit Payment button.	After submission, the website returns the user to the SUITS system.
24.	Click the Print button.	SUITS prepares the receipt for printing and displays the document on the screen.
25.	Review the Payment Information and click the Continue button.	SUITS displays the Payments Wizard screen – Step 4: Credit Card Payment Confirmation.
26.	Click the Finish button.	SUITS displays the Employer Portal Home screen.	The Payment Effective Date for Credit Card payments is the same day the payment is made (Credit Card payments occur in real-time via the 3^rd party processor).