Checkout Unassigned Work Item – Home Screen

Background Information:

Process Name:

Checkout Unassigned Work Item – Home Screen

Role:

Internal Staff

Objective(s):

To checkout an unassigned workflow item, starting from the home screen.

Before you begin:

A workflow item must already exist in SUITS but not be assigned to anyone.

What happens next:

The internal user can complete the workflow item, as it is now in their basket.

 

How to do it:

#

User Action

System Response

Notes

1. 

Navigate to the Staff Portal Home screen.

SUITS displays the Staff Portal Home screen.

The assumption is that internal users will access a URL link to get to the Staff Portal.

2. 

Navigate to the Group WorkFlow Work Items panel.

 

 

3. 

Select the Show Unassigned Items radio button.

 

 

4. 

Click the Search button.

SUITS displays the search results in the Workflow Items panel.

 

5. 

Click a Work Item Number hyperlink from the Workflow Items panel

SUITS displays the related Maintenance screen.

At this point, the user would complete the workflow item – usually this would end with clicking either Approve or Deny.

6. 

 

Once the workflow item has been approved or denied, the workflow item is complete and the user will be returned to the Staff Portal Home screen.