Launch Assigned Work Item – Home Screen

Background Information:

Process Name:

Launch Assigned Work Item – Home Screen

Role:

Internal Staff

Objective(s):

To launch an assigned work item, starting from the home screen.

Before you begin:

A workflow item must be assigned to the user.

What happens next:

Once the user has launched the workflow item, they can review and complete the workflow item. Once completed, they will be returned to the Staff Portal Home screen.

 

How to do it:

#

User Action

System Response

Notes

1. 

Navigate to the Staff Portal Home screen.

SUITS displays the Staff Portal Home screen.

The assumption is that internal users will access a URL link to get to the Staff Portal.

2. 

Navigate to the Group WorkFlow Work Items panel.

 

 

3. 

Click a Work Item Number hyperlink from the Workflow Items panel

SUITS displays the related Maintenance screen.

At this point, the user would complete the workflow item – usually this would end with clicking either Approve or Deny.

4. 

 

Once the workflow item has been approved or denied, the workflow item is complete and the user will be returned to the Staff Portal Home screen.