Background Information:
Process Name: |
Launch Assigned Work Item – My Basket |
Role: |
Internal Staff |
Objective(s): |
To launch an assigned work item, starting from the My Basket screen. |
Before you begin: |
A workflow item must be assigned to the user. |
What happens next: |
Once the user has launched the workflow item, they can review and complete the workflow item. Once completed, they will be returned to the BPM Administrator Maintenance screen. |
How to do it:
# |
User Action |
System Response |
Notes |
1. |
Navigate to the Staff Portal Home screen. |
SUITS displays the Staff Portal Home screen. |
The assumption is that internal users will access a URL link to get to the Staff Portal. |
2. |
Click on the BPM Administrator main menu item on the left side panel. |
SUITS displays the BPMAdministrator Maintenance screen. |
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3. |
Click the My Basket hyperlink. |
SUITS displays the BPM My Basket screen. |
|
4. |
Select ‘Assigned Work’ from the My Basket Filter dropdown. |
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5. |
Click the Apply Filter button. |
SUITS displays the Assigned Work panel. |
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6. |
Click the Launch hyperlink for a Workflow Item in the Assigned Work panel. |
SUITS displays the related Maintenance screen. |
At this point, the user would complete the workflow item – usually this would end with clicking either Approve or Deny. |
7. |
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Once the workflow item has been approved or denied, the workflow item is complete and the user will be returned to the BPMAdministrator Maintenance screen. |
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