Reassign or Assign Work Item

Background Information:

Process Name:

Reassign or Assign Work Item

Role:

Internal User

Objective(s):

To assign or reassign a workflow item (or multiple items).

Before you begin:

•      The workflow item must have been initiated.

•      There must be a reason to either specifically assign or reassign the workflow item to another user.

•      The user must have the associated role to reassign work.

What happens next:

The workflow item has been reassign or assigned to the designated user.

 

How to do it:

#

User Action

System Response

Notes

1. 

Navigate to the Staff Portal Home screen.

SUITS displays the Staff Portal Home screen.

The assumption is that internal users will access a URL link to get to the Staff Portal.

2. 

Click on the BPM Administrator main menu item on the left side panel.

SUITS displays the BPMAdministrator Maintenance screen.

 

3. 

Click the Reassign Work hyperlink.

SUITS displays the BPMN Reassign Work Maintenance.

 

4. 

Enter search criteria to find the workflow item that needs to be assigned or reassigned.

 

 

5. 

Click the Search button.

SUITS displays the search results in the Bpm Reassign Work Details panel.

 

6. 

Check the box(es) next to the workflow item(s) that need to be assigned or reassigned.

 

 

7. 

Enter the User ID of the user who will receive the workflow items into the User ID field.

 

When a user starts typing a name in this field, results that match will autopopulate. The user can click on one of the results to choose that user.

8. 

Click the Assign/Reassign button.

SUITS assigns or reassigns the workflow item(s) to the designated user.

 

9. 

 

The assigned or reassigned workflow items now appear in the designated user’s assigned work.