Process Name:

Reinstate Account

Role:

•      Internal User

•      Agent

•      Employer

Objective(s):

To initiate and complete an experience transfer (full, partial, or substantially all) after reinstating either the acquired or acquiring business’s Employer Account.

Before you begin:

•      An inactive Employer account must exist in SUITS.

•      User is logged into Employer Self-Service Portal for the inactive business.

What happens next:

•    An experience transfer has been completed and employer rate has been recalculated.

•    The business account is activated.

•    Workflow has been created.

1.

Click Account Maintenance from the ‘Your Options’ menu.

SUITS displays the Employer Maintenance screen.

2.

Click Reinstate Account hyperlink.

SUITS displays Revive Employer Account Wizard: Enter Reinstatement Information screen.

3.

Select Yes or No for the Question: ‘Is the reinstatement being requested as a result of the purchase of a business?’

4.

Click the Next button.

SUITS displays the Revive Employer Account Wizard: Additional Reinstatement Information screen.

5.

Enter the required information.

Select a Reason for Reinstatement from the drop down menu, enter Date Wages Resumed using MM/DD/YYYY format, and enter any notes.

6.

Enter in Contact Information.

Any of the following can be entered, but none are required for reinstatement: Job Title, First Name, Last Name, Address, Phone Number, Alternate Phone Number, and Email.

7.

Review the information.

8.

Check the box to certify the information as accurate.

9.

Click the Next button.

•      SUITS displays the Business Type Transfer screen.

•      SUITS begins the Experience Transfer Maintenance questions starting with Business Transfer Type.

See scripts above for acquired or acquiring business experience transfer screens.