Process Name:

Request a Refund

Role:

•      Employer

•      Agent

Objective(s):

To request a refund of an UI tax overpayment.

Before you begin:

•      An Employer or Agent has an existing UI account.

•      The Employer has an eligible credit balance on its UI account.

What happens next:

•      The Employer requested a refund of its credit balance.

•      SUITS initiates a ‘Review Refund Request’ work item to the UI Agency.

1. 

From the Employer Portal Home screen, click the Request Refund button in the Total Unpaid Taxes and Amount Due panel.

SUITS opens the Request Refund Wizard and displays the Refunds – Account and Payee screen.

The Request Refund button will only display on the Home screen if the Employer has an eligible credit on its UI account.

2. 

Click the Next button.

SUITS displays the Request Refund Check screen.

Only checks are issued for refunds.

3. 

Review the information and click the Next button.

SUITS displays the Request Refund Check Confirmation screen.

The following message displays:

“Your refund request has been received. Please allow 6 to 12 weeks for processing”.

4. 

Click the Finish button.

SUITS returns to the Employer Home screen

Only very large overpayments can be refunded in the SUITS system. The amount refunded will be based on business rules placed in the system.