Background Information:
Process Name: |
Request Waiver |
Role: |
• Employer |
Objective(s): |
•Submit a waiver request on delinquent debt |
Before you begin: |
• An Employer has a delinquent debt. • Employer is active in SUITS. |
What happens next: |
• Request is submitted. • Review Waiver Request workflow is initiated for DEW staff |
How to do it:
# |
User Action |
System Response |
Notes |
1. |
Click Payments on the LHS menu from the Employer Home screen. |
SUITS displays the Collection Screens Maintenance. |
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2. |
Select Request Waiver. |
• SUITS displays the Debt Settlement Wizard. • Penalties and Interest display.
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The Request a Waiver link will not appear unless one of the two criteria is met for the Employer: • First time Filers. • Four most recent consecutive quarters have been filed and paid timely. |
3. |
Select the checkbox next to the line item to be requested to be waived. |
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4. |
Select Waive Request reason from the dropdown. |
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5. |
Click Next. |
SUITS displays the Employer Request for Waiver Verification screen. |
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6. |
Click Next. |
SUITS displays the Waive Debt Confirmation screen. |
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7. |
Click Finish. |
• SUITS refreshes to Employer Home screen. • Review Waiver Request workflow is initiated for an Internal user. |
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