Return State Intercept Payment

Background Information:

Process Name:

Return State Intercept Payment

Role:

      Internal user

Objective(s):

      To return payment received via state intercept that is not eligible to be allocated to debt

Before you begin:

      Debt has been referred to the State Treasury and a record is created of that in SUITS

      Payment Received needs to be returned

What happens next:

      The Request Refund process is triggered

 

How to do it:

 

#

User Action

System Response

Notes

1. 

Select Employer Services main menu item.

SUITS displays Employer Service icon options.

 

2. 

Select Manage Collection Functions icon.

SUITS displays Process Collections Maintenance icon options.

 

3. 

Select the Intercept icon.

SUITS will display the Intercept Home Maintenance screen

 

4. 

Select the Return Payment icon.

SUITS displays the Search Employer screen

 

5. 

Enter in the Employer ID of the employer in which you need to return a payment to and click the ‘Search’ button.

SUITS displays the Return Intercept Payment Maintenance screen

 

6. 

Select the checkboxes next to the payment(s) to be returned

 

 

7. 

Enter Return Payment Address.

 

 

8. 

Enter a note.

 

 

9. 

Click the ‘Submit’ button.

This will trigger the Refund Request process