Process Name:

Staff Review of Waiver Request

Role:

•      UI Agency staff

Objective(s):

•      To review and process a request waiver

Before you begin:

•      An Employer has submitted a waiver request to UI Agency.

•      Workflow is initiated for UI Agency staff to review the request.

What happens next:

•      The request is approved, denied or changed.

1. 

Click BPM Administrator on the LHS menu from the Internal User Home screen.

SUITS displays the BPM Administrator screen.

2. 

Select the My Basket icon.

SUITS displays the BPM My Basket screen.

3. 

Select the Process Name:
“Review Employer Waiver Request” and click Apply Filter.

SUITS displays the search results in respective panel.

4. 

Click the Checkout button.

SUITS displays the Request Waiver Maintenance screen.

5. 

Review the request.

6. 

Click the Approve button.

•      SUITS refreshes to the home screen.

•      Notification is sent to Employer.

•      Debt is waived and no longer shown as liability due.

ALTERNATE ACTIONS:

•    Click Deny.

o  SUITS generates a denial notification to Employer

•    Enter in an adjustment amount and select adjustment reason from the dropdown.

•      Select “Yes” to correspondence for SUITS to generate notification to Employer.