Add a New/Update Employer Contact

Background Information:

Process Name:	Add a New/Update Employer Contact
Role:	• Employer • Internal SUITS user
Objective(s):	Employer needs to add a new contact (of any contact type) to their UI account using the Self-Service portal.
Before you begin:	The Employer has a new person or has designated a new person to serve as a contact to the UI agency and now needs to report that new contact to the UI agency.
What happens next:	• The Employer has added a new contact to their UI account. • SUITS reflects the new contact. • SUITS adds an Account History note indicating the User made a change to Contact.

How to do it:

#	User Action	System Response	Notes
1.	Click the Account Maintenance left-navigation menu item from the Home screen.	SUITS displays the Employer Maintenance screen.	To complete this as an internal user, go to the Employer Lookup screen and search for the Employer, then access the Employer self-service portal as an internal user and complete these steps.
2.	Click the Employer Maintenance hyperlink.	SUITS displays the Employer Detail Maintenance screen.
3.	Select the Contact Summary tab in the Other Details panel.	SUITS displays existing contact records.
4.	Review the existing contact records.
5.	Click the New button.	SUITS displays the Employer Contact Maintenance screen.	ALTERNATE ACTION: To update an already existing contact, select the checkbox next to the contact, and click Open
6.	Select a Contact Type Code from the dropdown menu in the Contact Information panel (optional).		• Options under Contact Type Code are: o Accounting. o Benefit. o Human Resources. o Legal. o Payroll. o Tax Consultant. o CPA. o Other. • The User cannot add two addresses with the same contact type; only one contact type can be active at a time. For example, the Employer cannot have two active contacts with Contact Type = Accounting. • See Field Definitions for more info. • What do the different Contact Type Codes mean?
7.	Select a Job Title from the dropdown menu.
8.	Enter Address Line 1.
9.	Enter a First Name.
10.	Enter a Last Name.
11.	Enter a City.
12.	Select a State.
13.	Enter a Zip Code.
14.	Select a Country (defaults to United States of America).
15.	Enter an E-mail Address.
16.	Select a County.
17.	Enter a Telephone Number.
18.	Enter a Fax (optional).
19.	Click the Save button.	SUITS returns to the Employer Detail Maintenance screen.
20.		SUITS displays the new contact you entered in the Contact Summary tab.	When the Employer has two or more contacts on file, SUITS displays an Inactivate button. To inactivate a contact, select the checkbox corresponding to the contact record you want to end, and click the Inactivate button. An Employer must have at least one “Active” contact record on file.