Process Name:

Agent Makes Payment using ACH Credit Payment

Role:

•      Agent

Objective(s):

To make a manual payment on an Employer’s UI account using ACH credit.

Before you begin:

•      The Agent has the authorization to make payments for an Employer.

•      The Agent or the Employer has filed a wage report.

•      SUITS calculated the UI taxes due when the wage report was filed.

•      The Employer now owes a payment to the UI agency.

•      The Agent wants to make a payment on the Employer’s account using ACH Credit.

What happens next:

•      SUITS displays a Payment Confirmation number.

•      SUITS prepares an ACH Credit file .csv file.

1. 

Click the Payments left navigation menu item from the Agent Portal Home screen.

SUITS displays the Agent Payment Function Maintenance screen.

2. 

Click the Make Payments hyperlink.

SUITS displays the Agent Payment Wizard – Amount Due Summary screen.

•      This screen displays the Employers the agent has the authority to make payments for. 

•      Review the grid with the Employer Account ID, Employer Name, and Amount Due.

•      Click on the Employer Account ID link to view the debt details for a client.

3. 

Click the Manually Allocate Payments radio button.

See Field Definitions.

4. 

Click the Next button.

SUITS displays the Agent Payment Wizard – Manual Payment Allocation screen.

5. 

Enter the amount of payment to apply to each Employer in the Amount to Apply field.

Any amount can be added here.

6. 

Select Payment Method from the dropdown menu.

7. 

Click the Next button.

SUITS displays the Agent Payment Wizard – ACH Credit Payment Verification screen.

8. 

Review the Payment Allocation panel.

9. 

Click the Next button.

SUITS displays the Agent Payment Wizard – ACH Credit Payment Summary screen.

This screen displays the total ACH Credit payment amount, the Agent ID and the Confirmation number.

10.

Click the Download File button.

SUITS downloads the file to your computer. 

The step downloads the file that the Agent must send to the Bank. This file will contain the total ACH Credit payment amount, your agent ID and the ACH Credit confirmation number. 

11.

Save the file to your computer.

This is a .CSV file which can be opened with Excel.

12.

Send the file to the Bank with the payment.

The agent must send the file to the bank to complete the transaction.

13.

Click the Print button.

SUITS prints the page. 

Save the page for your records.

14.

Click the Finish button.

•      SUITS displays the Agent Portal Home screen.

•      SUITS saves the payment allocation information.

SUITS will not display the Payment in Payment History. The agent must send the file to the bank to complete the transaction.