Process Name:

Agent Makes Payment using ACH Debit

Role:

•      Agent

Objective(s):

To make a manual payment on an Employer’s UI account using ACH Debit.

Before you begin:

•      The Agent has the authorization to make payments for an Employer.

•      The Agent or the Employer has filed a wage report.

•      SUITS calculated the UI taxes due when the wage report was filed.

•      The Employer now owes a payment to the UI agency.

•      The Agent wants to make a payment on the Employer’s account using ACH Debit.

What happens next:

•      SUITS displays a Payment Confirmation number.

•      The Payment Status is “Pending” until the listed payment effective date.

•      Once the payment effective date is reached, the payment is sent to the bank via nightly batch and posts to the employer account(s).

1. 

Click the Payments left navigation menu item from the Agent Portal Home screen.

SUITS displays the Agent Payment Function Maintenance screen.

2. 

Click the Make Payments hyperlink.

SUITS displays the Agent Payment Wizard – Amount Due Summary screen.

•      This screen displays the Employers the agent has the authority to make payments for. 

•      Review the grid with the Employer Account ID, Employer Name, and Amount Due.

•      Click on the Employer Account ID link to view the debt details for a client.

3. 

Click the Manually Allocate Payments radio button.

See Field Definitions.

4. 

Click the Next button.

SUITS displays the Agent Payment Wizard – Manual Payment Allocation screen.

5. 

Enter the amount of payment to apply to each Employer in the Amount to Apply field.

Cannot make overpayment on Employer account(s).

6. 

Select Payment Method from the dropdown menu.

7. 

Click the Next button.

SUITS displays the Agent Payment Wizard – ACH Debit Payment screen.

•      View the Payment Allocation and the Bank Information panels on this screen.

•      Click the Export button, in the Payment Allocation panel, to download an excel spreadsheet of your payments.

8. 

Enter Routing Number in the Bank Information panel.

This is Wells Fargo’s Routing Number.

9. 

Confirm Routing Number.

10.

Enter Bank Account Number.

11.

Confirm Bank Account Number.

12.

Select Account Type from the dropdown menu.

13.

Enter Payment Effective Date.

•      This field defaults to today’s date.

•      Payment date cannot be a past date.

•      Payment effective date cannot be a future date beyond the due date of the current quarter.

14.

Click the Next button.

SUITS displays the Agent Payment Wizard – ACH Debit Payment Verification screen.

•      Review the Bank Information panel on this screen.

•      There is the option to save the bank information on this screen. Check the Save Bank Information box to save the bank information.

•      If Bank information is already saved, do not need to ‘check to save’ again.

15.

Click the Next button.

SUITS displays the Agent Payment Wizard – Payment Summary screen.

•      This screen displays the message: “Your payment has been submitted and will be sent to the bank. Print a copy of this page for your records”.

•      Click the Export button to download an excel spreadsheet of the payment. 

16.

Click the Print button.

SUITS prints a copy of the page for the Agent’s records.

17.

Click the Finish button.

•      SUITS displays the Agent Portal Home screen.

•      SUITS saves the payment allocation information.

•      SUITS will now display the payment as “Pending” in the Payment History panel of the Payment Wizard.

•      SUITS will update the payment to “Paid” when SUITS includes that payment in the next ACH file submitted to the financial institution on or after the effective date of the payment.