SUITS is a fully integrated, browser-based software system with comprehensive functionality for unemployment insurance. SUITS was designed by industry veterans, as well as SCDEW subject matter experts, to improve every aspect of your agency's operations dramatically. It helps you consolidate relevant information for better decision making. It delivers more accurate data to improve business processes. It enables comprehensive self-service to reduce paper processing and reengineers business processes to reduce cost and improve performance.
You’ll discover that using SUITS is as straightforward as it gets.
Your new system will consist of features like:
•Dashboards (Composite Views) – Provide holistic, 360-degree views of agents, employers, and internal staff on a single screen in the employer/agent web portals and staff view. Display linked summary information, personalize screens, and navigate to multiple areas of the system with a single click.
•Multi-Record Selects – Group requests and process them as a single body of work. SUITS makes this easy with a multi-record select feature that reduces search time. Navigate between “previous” and “next” records with a simple click of a button.
•Intuitive Graphical User Interface (GUI) – Learn how to use one SUITS screen and you’ve learned how to use them all. This reduces the learning curve for new users with intuitive design and rewards experienced staff with faster processing.
•SUITS Navigation – Never lose track of where you are or where you’ve been in the SUITS system. Automatically generate a history of screen clicks during each user session and navigate back in a single click.
•Export to Excel – Place the power of data analysis at users’ fingertips with ad hoc reporting capability. Retrieve custom data sets and export them instantly to Microsoft Excel from any ‘lookup’ screen in the system.
•Integrated Help Support – Call up videos and online help documentation from most screens in the system. The system will generate material related only to the specific functions with which users need assistance.
This handbook will guide you on how to use these features and many more.