Background Information:
Process Name: |
Edit a Pending ACH Debit Payment |
Role: |
Employer |
Objective(s): |
To edit the amount or method of a “Pending” payment. |
Before you begin: |
• The Employer has made an ACH Debit payment. • The payment is in “Pending” status. • The Employer has a need to edit the details of the payment, either the payment amount and/or the payment method. |
What happens next: |
• The payment amount and/or details have been updated. • SUITS updates the payment effective date based on the edited payment. |
How to do it:
# |
User Action |
System Response |
Notes |
1. |
Click the Payments left navigation menu item from the Employer Portal Home screen. |
SUITS displays the Payment Function Maintenance screen. |
|
2. |
Click the Make Payments hyperlink. |
SUITS displays the Payments Wizard screen – Step 1: Payment Account Summary. |
• View the Employer Information panel, the Payment Account Summary panel (displays how much the Employer owed per quarter), and the Pending Payments panel on this screen. • You can also open the Payment History, Edit a Payment, or Cancel a Payment from this screen (SUITS displays these buttons below Payment History panel). |
3. |
Select the checkbox associated with the payment you want to edit. |
|
The user can only edit a payment in a “Pending” status. The payments available to edit will display on the Payments Wizard screen – Step 1: Payment Account Summary in the Payment History panel. |
4. |
Click the Edit Payment button. |
SUITS displays the Payments Wizard screen – Step 2: Payment Method. |
|
5. |
Enter the Payment Amount in Payment Method panel. |
|
• The Payment Amount will default to the previously entered amount. The user can change this amount if needed to make a partial payment. • This field is required. • The Payment Method field cannot be edited. |
6. |
Click the Next button. |
SUITS displays the Payments Wizard screen – Step 3: Employer Payment Details. |
|
7. |
Continue with the Payments Wizard. |
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The next steps and screens in the Payments Wizard depend upon the Payment Method the user chooses. See Make a Payment by ACH Credit, Make a Payment by ACH Debit, and Make a Payment by Paper Check. |