Background Information:
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Process Name: |
Request Waiver |
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Role: |
•Employer |
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Objective(s): |
•Submit a waiver request on delinquent debt |
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Before you begin: |
•An Employer has a delinquent debt. •Employer is active in SUITS. |
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What happens next: |
•Request is submitted. •Review Waiver Request workflow is initiated for DEW staff |
How to do it:
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# |
User Action |
System Response |
Notes |
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1. |
Click Payments on the LHS menu from the Employer Home screen. |
SUITS displays the Collection Screens Maintenance. |
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2. |
Select Request Waiver. |
•SUITS displays the Debt Settlement Wizard. •Penalties and Interest display.
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The Request a Waiver link will not appear unless one of the two criteria is met for the Employer: •First time Filers. •Four most recent consecutive quarters have been filed and paid timely. |
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3. |
Select the checkbox next to the line item to be requested to be waived. |
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4. |
Select Waive Request reason from the dropdown. |
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5. |
Click Next. |
SUITS displays the Employer Request for Waiver Verification screen. |
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6. |
Click Next. |
SUITS displays the Waive Debt Confirmation screen. |
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7. |
Click Finish. |
•SUITS refreshes to Employer Home screen. •Review Waiver Request workflow is initiated for an Internal user. |
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