Background Information:
Process Name: |
Return State Intercept Payment |
Role: |
• Internal user |
Objective(s): |
• To return payment received via state intercept that is not eligible to be allocated to debt |
Before you begin: |
•Debt has been referred to the State Treasury and a record is created of that in SUITS •Payment Received needs to be returned |
What happens next: |
•The Request Refund process is triggered |
How to do it:
# |
User Action |
System Response |
Notes |
1. |
Select Employer Services main menu item. |
SUITS displays Employer Service icon options. |
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2. |
Select Manage Collection Functions icon. |
SUITS displays Process Collections Maintenance icon options. |
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3. |
Select the Intercept icon. |
SUITS will display the Intercept Home Maintenance screen |
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4. |
Select the Return Payment icon. |
SUITS displays the Search Employer screen |
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5. |
Enter in the Employer ID of the employer in which you need to return a payment to and click the ‘Search’ button. |
SUITS displays the Return Intercept Payment Maintenance screen |
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6. |
Select the checkboxes next to the payment(s) to be returned |
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7. |
Enter Return Payment Address. |
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8. |
Enter a note. |
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9. |
Click the ‘Submit’ button. |
This will trigger the Refund Request process |
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