Process Name:

Staff Review Debt

Role:

•      UI Agency staff

Objective(s):

•      To review employer debt

Before you begin:

•      There is a need to review employer debt outside the scope of an employer submitting a waiver request

What happens next:

•      The debt is reviewed and modified as applicable.

1. 

Select Employer Search from the Internal User Home screen.

SUITS displays the Employer Lookup screen.

2. 

Enter in Employer ID.

3. 

Click the Search button.

SUITS displays the search results showing the Employer related to that ID.

4. 

Click the hyperlinked Employer ID.

SUITS opens the Employer Portal on a new tab.

5. 

Click Collections on the LHS menu.

SUITS displays the Collection Screens Maintenance.

6. 

Click Manage Debt.

SUITS displays the Manage Debt Maintenance Wizard screen.

7. 

Select the radio button for which type of action you wish to perform.

Options are:

•      Write off Uncollectable Debt.

•      Reinstate Debt.

•      Adjust Penalties, Fees, and Fines.

8. 

Click Next.

SUITS displays the Adjust or Waive Debt screen.

9. 

Enter in the Adjustment Amount to the items listed in the Adjust Penalty/Fine/Interest panel.

Enter in the difference between what the dollar amount currently reflects and what you want it to be. For example, if Employer has an Amount of $30.00 due, and I want to adjust it to $20.00, I would enter in the adjustment amount of  ($10.00).

10.

Select an Adjustment Reason from the dropdown.

Options are:

•      Administrative Error.

•      Approved Abatement.

•      Death.

•      First Time Filer.

•      Hardship.

•      Natural Disaster.

•      Other.

•      Per Legal (bankrupt).

•      Waiver.

11.

Enter a Note.

A Note is required.

12.

Click Next.

SUITS displays the Adjust or Waive Debt Verification screen.

13.

Review the information and click Next.

SUITS displays the Adjust or Waive Debt Confirmation screen.

14.

Click Finish.

SUITS refreshes to the Employer Home screen.