Process Name:

Submit Payment by Credit Card

Role:

Employer

Objective(s):

To submit a UI tax payment using a credit card.

Before you begin:

•      An Employer has filed a wage report.

•      SUITS calculated the UI taxes due when the wage report was filed.

•      The Employer now owes a payment to the UI agency.

•      The Employer wants to make their payment using a credit card.

What happens next:

•      SUITS displays a Payment Confirmation.

1. 

Click the Payments left navigation menu item from the Employer Portal Home screen.

SUITS displays the Payment Function Maintenance screen.

•      The user can skip the first two steps in this process by clicking the Make Payment button on the home screen

2. 

Click the Make Payments hyperlink.

SUITS displays the Payments Wizard screen – Step 1: Payment Account Summary.

•      View the Employer Details panel, the Payment Account Summary panel (displays how much the Employer owed per quarter), and the Pending Payments panel on this screen.

•      You can also open the Payment History, Edit a Payment, or Cancel a Payment from this screen (SUITS displays these buttons below Pending Payment panel).

3. 

Read through the information on the Payments screen and click Next.

SUITS displays the Payments Wizard screen – Step 2: Payment Method.

4. 

Enter the Payment Amount in Payment Method panel.

•      The Payment Amount will default to the amount due. The user can change this amount if needed to make a partial payment.

•      This field is required.

•      See Field Definitions for more information.

5. 

Select Payment Method from the dropdown menu.

•      This field is required.

•      See Field Definitions for more information.

6. 

Click the Next button.

SUITS displays the Payments Wizard screen – Step 3: Credit Card Payment Verification.

•      Review the Credit Card Verification Information panel on this screen.

•      Click the Previous button to make a change on a previous screen.

7. 

Click the Pay by Credit Card button in the Credit Card Payment Verification panel.

SUITS sends user to an outside website, “NIC: the people behind eGovernment”.

There is a surcharge for using a credit card to make a payment, which is reflected in the new total on the right hand side of the screen.

8. 

Enter customer information.

9. 

Click Next.

The website displays the Payment section.

10.

Enter Payment information.

11.

Click the Next button.

The website displays the confirmation screen.

12.

Click the Submit Payment button.

After submission, the website returns the user to the SUITS system.

13.

Click the Print button.

SUITS prepares the receipt for printing and displays the document on the screen.

14.

Review the Payment Information and click the Continue button.

SUITS displays the Payments Wizard screen – Step 4: Credit Card Payment Confirmation.

15.

Click the Finish button.

SUITS displays the Employer Portal Home screen.

The Payment Effective Date for Credit Card payments is the same day the payment is made (Credit Card payments occur in real-time via the 3^rd party processor).