Purpose: The Suspense Payment Wizard screen is the screen housing the wizard where internal staff members can either refund suspended payments or post a suspended payment to the correct employer account in SUITS. The wizard contains the following steps:
1. Review Suspense Payment
2. Confirmation
The following information is needed in order for an internal staff member to work with a suspended payment in SUITS:
•Employer Account ID with suspended payment
•Information on whether the suspense payment should be refunded or posted
•Correct employer account ID to post payment, if applicable
This wizard is viewable by staff members in the SUITS internal Staff Portal who have the appropriate role to work with suspense payments.
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