View BPM Case Instance

Background Information:

Process Name:

View BPM Case Instance.

Role:

Internal User

Objective(s):

To view the BPM Case Instance.

Before you begin:

•      The BPM Case Instance must already exist in the system.

•      There must be a reason to search for and view the BPM Case Instance.

What happens next:

The BPM Case Instance is viewed by the user.

 

How to do it:

#

User Action

System Response

Notes

1. 

Navigate to the Staff Portal Home screen.

SUITS displays the Staff Portal Home screen.

The assumption is that internal users will access a URL link to get to the Staff Portal.

2. 

Click on the BPM Administrator main menu item on the left side panel.

SUITS displays the BPMAdministrator Maintenance screen.

 

3. 

Click the Case Instance hyperlink.

SUITS displays the BPM Case Instance Lookup screen.

 

4. 

Enter search criteria.

 

 

5. 

Click the Search button.

SUITS displays the search results in the Search Results panel.

 

6. 

Click the Case Instance ID hyperlink for the case instance to be viewed.

SUITS opens the BPMN Case Instance Maintenance screen.

On this screen, the details of the case instance can be viewed. If the user has the role, the priority of the case instance can also be updated on this screen. The case instance can also be restricted from this screen, if the user has the role.