Background Information:
Process Name: |
Staff Registers Employer |
Role: |
Internal Staff |
Objective(s): |
To register for an Unemployment Insurance account on behalf of an employer using the internal Staff Portal. |
Before you begin: |
All Employers are required to register for Unemployment Insurance accounts when they start their business.
(Employers may or may not be determined as liable to file wages to the UI agency; however, they must be registered with the agency). |
What happens next: |
At registration, the System: • Assigns an Employer ID. • Determines Liability Status, including Liability Effective Date and Experience (Tax) Rate. • Creates an Employer account in the Self-Service Portal. • Employer Packet is generated. • Generates a message in the Employer’s account: o “Employer Registration Successful”. |
How to do it:
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User Action |
System Response |
Notes |
1. |
Click the Self-Service link. |
SUITS displays the Portal Home screen. |
The assumption is that Employers will access a URL link to get to the Portal Home/Landing Page. The screen has one option for Employers and another for Agents. There is also the option to jump in as an Internal User. |
2. |
Click the Internal Staff button. |
SUITS displays the Staff Portal Home screen. |
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3. |
Click the Employer Services main menu. |
SUITS displays the Employer Services Maintenance screen. |
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4. |
Click the Register Employer hyperlink. |
SUITS displays the Employer Registration Wizard. |
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5. |
Make sure you have all the items/information needed to register. |
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The Employer will need to provide a lot of information to complete the registration. The information needed for registration is listed on the screen. |
6. |
Click the Next button. |
SUITS displays Step 1 – Create an Account. |
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7. |
Click the Add button. |
SUITS displays the Contact Detail screen.
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• On this screen, enter the name of the person who should be contacted with questions about this account.
• Please enter a mailing address rather than a PO Box. |
8. |
Select an item from the Contact Type dropdown menu. |
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9. |
Enter a First Name. |
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10. |
Enter a Last Name. |
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11. |
Enter Address Line 1. |
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12. |
Enter Address Line 2 (if needed). |
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13. |
Enter a City. |
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14. |
Select an item from the State dropdown menu (defaults to South Carolina). |
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15. |
Enter a Zip Code. |
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16. |
Select an item from the Country dropdown menu (defaults to United States of America). |
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17. |
Enter a Telephone Number. |
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18. |
Enter an E-mail Address. |
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SUITS will validate this email to ensure it ends with “@xx.xxx” (i.e. @x.com, @x.gov, etc.) |
19. |
Confirm the E-mail Address. |
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20. |
Click Next. |
SUITS displays the Contact Information screen. The screen displays the contact record you just added. |
You have the option of validating the address by clicking the Validate Address button. |
21. |
Click the Add button and repeat the Add Contact steps to add another contact. |
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• To update the contact, select the checkbox associated with the record you want to modify, and click the Modify button. • There can only be one contact per contact type (can only have 1 contact with the type of payroll, or accounting, or whatever dropdown item is selected).
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22. |
Click Next on the Contact Information screen when you are satisfied with the Contact Information. |
SUITS displays the Initial Questions screen. |
This is Step 2 of the Registration Wizard. |
23. |
Enter your Federal Employer Identification Number (FEIN). *FEIN is required. If you need an FEIN, click the here link. |
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SUITS will validate the FEIN to ensure a record doesn’t already exist/ensures duplicate records are not created. |
24. |
Select the Yes or No radio button for the
question: |
If you answered “Yes”, SUITS displays a set of additional questions.
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25. |
Enter the Date work was first performed in South Carolina. |
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26. |
Enter the Date wages were or will first be paid in South Carolina. |
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• Liability is determined by answering “Yes” to at least one of the additional questions prompted when the User selects Employment Type. The Liability Date is the date of first wages paid within the year liability was met, but the account is not liable until it meets at least one threshold.
• If the Liability Threshold is a future date within the current quarter, the account status is set to “Pending – Future Liability” and the liability status is “In Agency Review.”
• If the Liability Threshold is a future date beyond the last day of the current quarter, the account status is set to “Active” and the liability status is set to “Non-Liable Future”.
•What happens if an Employer registers and they have a liability in the past? |
27. |
Enter the Number of people who are currently being/will be paid for work performed in the State. |
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28. |
Select an item from Type of Employment dropdown menu. |
SUITS displays additional questions to determine Liability Threshold.
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29. |
Answer any additional questions. |
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• A “Yes” answer must be entered to at least one of these questions
for the account to be liable. • If “No” is entered for all, the account status will be “Active” and
liability status will be “Non-Liable”. • If “Yes” is entered to the FUTA threshold, Employer is liable from
‘dollar one’ of wages paid in South Carolina. • If “Yes” is entered to the Wage Threshold (have you paid $xxx of quarterly payroll) or if “Yes” is entered to the Timing Threshold (have you employed x number of workers in 20 weeks) the User is prompted to enter a date the threshold was met. This date is validated against the: o Date work was first performed. o Date of first wages paid, and also the future-date business rules. |
30. |
Click Next. |
SUITS displays the Business Information screen. |
This is Step 3 of the Wizard. |
31. |
Enter an Entity Name. |
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32. |
Enter the Date, in the Formation/Incorporation Information panel, that the business was formed or incorporated. |
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33. |
Select the State in which the business was formed from the dropdown list. (Default is South Carolina). |
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34. |
Select your Preferred Method of Communication from the dropdown menu. |
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OPTIONS INCLUDE: • Email. • Text. • Mail. |
35. |
Enter the email address. |
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36. |
Click Next. |
SUITS displays the Additional Business Information screen. The Business Entity Type, Business Type, and FEIN are pre-populated on this screen. |
the options on this screen vary depending on what Employer type was chosen on the previous screen. |
37. |
Choose a radio button for the
question: |
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OPTIONS INCLUDE: • No. • Yes. |
38. |
Choose a radio button for the
question: |
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39. |
Enter an answer for the question:
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40. |
Click the Next button. |
SUITS displays the Business Address screen. |
This is Step 4 of the Wizard. |
41. |
Enter the Address where work is
performed in the State |
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SUITS will be paired with Melissa, an address validation software. |
42. |
Enter Legal Address of the business.
OR
Select the checkbox if the Legal Address is the same as the Address where the work is performed. |
The panel collapses upon clicking the checkbox. |
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43. |
Enter the Mailing Address of the business.
OR
Select the checkbox if the Mailing Address is the same as either the Address where the work is performed or the Legal Address. |
Upon clicking the checkbox, the panel collapses. |
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44. |
Click the Validate Address button. |
SUITS compares the Address with what is in Melissa |
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45. |
Click Next. |
SUITS displays the NAICS Classification screen. |
This is Step 5 of the Wizard. |
46. |
Select an item from the 1st Classification dropdown menu that best describes the function of the business. |
SUITS populates the options within the 2nd Classification dropdown menu based on your selection from the 1st Classification menu. |
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47. |
Select an item from the 2nd Classification dropdown menu that best describes the function of the business. |
SUITS populates the options within the 3rd Classification dropdown menu based on your selection from the 2nd Classification menu. |
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48. |
Repeat the steps and select an option from all the Classification menus. |
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49. |
Enter the description of the business in the free text box. |
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50. |
Click Next. |
SUITS displays the Ownership Information screen. |
This is Step 6 of the Wizard. |
51. |
Read the instructions. |
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52. |
Click the Add button. |
SUITS displays Owner/Officer Detail screen. |
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53. |
Enter data into the Owner/Officer Information panel. |
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54. |
Enter data into the Additional Information panel. |
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Addresses can be validated by clicking the Validate Address button. |
55. |
Click Next. |
SUITS displays the Ownership Information screen. The screen displays the contact record you just added. |
• To add another Owner/Officer, click the Add button and repeat the steps. • The following criteria must be met for Ownership: o Ownership percentage
must = 100% o 3 Owner/Officers must be entered.
• To update the Owner, select the checkbox associated with the record you want to modify and click the Modify button. |
56. |
When you are satisfied with the Owner/Officer information, click Next on the Ownership Information screen. |
SUITS displays the Review and Submit screen. |
This is Step 7 of the Wizard. |
57. |
Click on each tab in the Employer Information panel to review the information you have entered. |
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• To modify any of the information, click the Edit button within the tab. • There may be other information to enter, depending on what Employer type was entered several screens ago. |
58. |
Read the Certification of Completeness and Accuracy statement. Then click the checkbox associated with the Certification of Completeness and Accuracy statement. |
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59. |
Click the Next button. |
SUITS validates the registration application and determines liability status. |
This process may take a moment. The screen will be ‘loading’ during this validation. |
60. |
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SUITS displays the Registration Completed screen. |
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61. |
Read all information on this screen. |
System will be displaying Liability Information as well as Employer Information. |
• This would be a good screen to point out the Print button
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62. |
Click the Finish button. |
SUITS displays the landing page of the Employer’s account. |
The Employer’s landing page displays their Account Summary. At this time, the Employer will have one unread message – an Employer Registration letter. |
63. |
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SUITS generates a message in the Employer’s account: “Employer Registration Successful”. |
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